Welcome to The Candlecraft Journey. This page explains how we collect and protect your personal information and the rules that apply when you use our website and buy our digital products. By using this website, you agree to this Privacy Policy and these Terms of Use.
The Candlecraft Journey is an online candle making education brand created by Cinara Pavesi and operated by MP JORNADA CRIATIVA E DIGITAL LTDA (Brazilian company registration CNPJ 48.679.488/0001-51), located in Barueri, São Paulo, Brazil ("we," "us," or "our"). Our website is https://candlecraftjourney.com.
We are the controller of the personal information described in this policy. For questions, contact us at contato@jornadadosaromas.com.br.
Information you give us:
Information from purchases: Our products are sold through Hotmart, a third-party payment and delivery platform. Hotmart collects and processes your payment information. We do not receive or store your full card details. Hotmart shares with us the information needed to deliver your purchase and support you, such as your name, email address, country, the product purchased, and the transaction status. Hotmart's own privacy policy applies to the data it processes.
Information collected automatically: When you visit our website, we and our service providers may collect technical information such as your IP address, browser type, device, pages visited, time spent on pages, and how you arrived at our site. This is collected through cookies and similar technologies (see Section 7).
Where the GDPR, UK GDPR, or Brazil's LGPD applies, we process your information based on:
We do not sell your personal information. We share it only with service providers that help us run our business, under contracts that require them to protect it, such as:
We may also share information if required by law, to protect our rights, or as part of a business transfer.
We are based in Brazil, and our service providers may process data in Brazil, the United States, the European Union, and other countries. When we transfer personal information across borders, we rely on appropriate safeguards required by applicable law, such as standard contractual clauses.
Where required by law, we ask for your consent before setting non-essential cookies. You can change your choices in our cookie banner or in your browser settings. Blocking some cookies may affect how the website works.
Embedded content: Videos and other content embedded from sites like YouTube behave as if you visited those sites directly. They may collect data about you, use cookies, and track your interaction with that content.
Depending on where you live, you may have the right to:
U.S. residents (including California under the CCPA/CPRA and other state privacy laws): You have the right to know, access, correct, and delete your personal information, and to opt out of the "sale" or "sharing" of personal information for cross-context behavioral advertising. We do not sell personal information. If we use advertising cookies, you can opt out through our cookie banner, and we honor Global Privacy Control (GPC) signals where required. We will not discriminate against you for exercising your rights.
To exercise any of these rights, email contato@jornadadosaromas.com.br. We may need to verify your identity before responding. You may also use an authorized agent where the law allows.
Every marketing email includes an unsubscribe link, in line with the U.S. CAN-SPAM Act and similar laws. After you unsubscribe, we may still send you messages about your purchases, such as access or support information.
Our website and products are intended for adults. They are not directed to children under 13 (or under 16 where local law requires), and we do not knowingly collect their personal information. If you believe a child has given us personal information, contact us and we will delete it.
We use reasonable technical and organizational measures to protect your personal information. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.
We may update this policy from time to time. The "Last updated" date at the top shows when it last changed. If the changes are significant, we will let you know on this website or by email.
By accessing this website or buying our products, you agree to these Terms of Use and to our Privacy Policy. If you do not agree, please do not use the website.
You must be at least 18 years old, or the age of majority where you live, to buy our products.
You can request a refund within 7 days of your purchase through Hotmart. Refunds are processed according to Hotmart's refund procedures. Where local consumer laws give you additional rights, those rights apply.
When you buy a product, you receive a personal, non-exclusive, non-transferable license to access and use it for your own learning. You may not:
We may suspend access if these rules are broken.
All content on this website and in our products, including text, photos, illustrations, videos, logos, and the names "The Candlecraft Journey" and "The Candlecraft Map," belongs to Cinara Pavesi or is used with permission, and is protected by copyright and trademark laws. You may not use it without our written permission.
Our content is for educational purposes. Candle making involves hot wax, open flames, fragrance oils, and other materials that can cause burns, fires, and other injuries if used incorrectly. By using our content, you agree that:
Information about labeling, regulations, pricing, or selling is general and educational. It is not legal, tax, or professional advice. Requirements vary by country, state, and product. Check the official sources and, if needed, a qualified professional before selling candles.
We do not guarantee any specific result, income, or sales. Testimonials and student stories reflect individual experiences and are not typical or promised results. Some testimonials were originally written in Portuguese and have been translated into English.
Our website and products may mention or link to third-party websites, suppliers, and tools. We do not control them and are not responsible for their content, products, or policies. If we ever use affiliate links, we will clearly disclose it.
You agree not to misuse the website, including by trying to access it without authorization, interfering with its operation, posting unlawful or abusive content, or using automated tools to copy its content.
The website and products are provided "as is" and "as available," without warranties of any kind, express or implied, to the fullest extent allowed by law.
To the fullest extent allowed by law, we are not liable for any indirect, incidental, special, or consequential damages, or for any injury, property damage, or loss resulting from the use of our content or the making, use, or sale of candles. Our total liability for any claim is limited to the amount you paid for the product involved.
Some jurisdictions do not allow certain limitations, so some of these may not apply to you.
You agree to indemnify and hold us harmless from claims arising from your misuse of the website or products, your breach of these Terms, or candles you make, use, or sell.
These Terms are governed by the laws of the Federative Republic of Brazil, and disputes will be handled by the courts of Barueri, São Paulo, Brazil. This does not affect any mandatory consumer protection rights you have under the laws of your country or state of residence, including the right to bring a claim where you live when the law allows.
We may update these Terms from time to time. The "Last updated" date shows the latest version. Continued use of the website after changes means you accept them.
For privacy requests or questions about these Terms:
The Candlecraft Journey · Cinara Pavesi
MP JORNADA CRIATIVA E DIGITAL LTDA · CNPJ 48.679.488/0001-51
Barueri, São Paulo, Brazil
Email: contato@jornadadosaromas.com.br
YouTube: youtube.com/@thecandlecraftjourney